Every question, every answer

From €390 (flat, ⌀ 80 cm) to €1,400 (large lockable dome), galvanised, supply only. All the tables are on the prices page.

Two diameters at right angles, taken at the outside edge of the coping, plus the width of the stone. A paper template is supplied for the exact shape — full method on the measuring page.

None: almost no old well is round. The cover is rolled to the paper template you send back — it follows the real shape of your coping.

Three to five weeks depending on the season, dispatch included. Exact reproductions add one to two weeks of drawing work.

France and Belgium as standard, and by quotation to Luxembourg, Switzerland, Germany, Italy, Spain, Ireland and the United Kingdom. The cover travels crated on a pallet; carriage is priced on the quote by destination, and for the UK customs clearance and import VAT are shown as separate lines.

Yes: four resin anchors, a spirit level, one morning — instructions and stainless fixings supplied. Detailed method on the fitting page. Our fitting service: €150 – 300.

Yes: a 40 × 8 mm frame and 14 mm solid bars carry an adult. It is designed precisely to stop the fall.

With the lockable model: a hatch on forged hinges, hasp and stainless padlock supplied. A bucket and a pump strainer both pass through.

There is no specific standard, but article 1240 of the French Civil Code makes you liable for a fall. For gîtes and holiday lets, insurers require the well to be closed — detail on child safety.

A rinse with clean water once a year, a glance at the fixings every five years, a paint touch-up after a knock. The galvanising does the work underneath — 20-year guarantee.

Yes, from photographs and a survey: restoration if the structure is sound, exact reproduction if not (+ 15 to 25 %). See heritage wells.

No: free, no obligation, valid for three months. A third of our enquiries are people checking a quote they were given elsewhere.